Refund Policy

WineHunter.com guarantees quality products and service. Your satisfaction is our first priority. Word-of-mouth has been our strongest source of advertising. If, for any reason, you are dissatisfied with your order, we request that you contact us within 30 days of receipt of your order for customer care assistance. For fastest results, contact us by emailing This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

By law, we are only allowed to accept returns of goods that were defective in quality. Additionally, because of the fees charged by your credit card company when we charge and subsequently credit your card, we may enforce the collection of our restocking fee, 15 percent of the order total. The circumstances surrounding the order may impact our enforcement of this policy.

When returning wine, kindly re-cork the bottle (no more than ¼ consumed) and ship it back to us. Please call or email us for shipping instructions so we are aware of the return. We will promptly investigate the issue and our customer care department will contact you.

Circle the item(s) that you are returning from the original invoice and note the reason.

Indicate if you want us to credit the card used to place the order or send you a refund check. If you'd like an exchange, let us know what you want. We will pay the costs for shipping the exchange order.

Circle the name and address where we should send the check or exchange.

Pack and seal your return securely, in the original package if possible. Packages must be returned prepaid -- we do not accept C.O.D. deliveries.

All refunds will not include the original shipping charges.

Order processing time is contingent upon credit card authorization and screening and does not include weekends or holidays.

As is tradition in the wine trade, all bottles 10 years or older are purchased at the buyer's risk.

All future (Pre-Arrivals) purchases are non-refundable.